Shipping policy
Shipping Policy – DreemKart
Welcome to DreemKart. We are committed to delivering your orders quickly, safely, and efficiently across India.
Order Processing
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All orders are processed within 1–3 business days after confirmation.
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Orders are not shipped or delivered on Sundays or public holidays.
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During high-demand periods, shipping may take slightly longer.
Shipping Time
Estimated delivery time:
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Metro Cities: 3–7 business days
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Other Locations: 5–10 business days
Delivery times may vary depending on your location and courier availability.
Shipping Charges
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We may offer Free Shipping on selected products or promotional offers.
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Any shipping charges applicable will be shown during checkout before payment.
Order Tracking
Once your order is shipped, you will receive:
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A tracking ID
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Courier partner details
You can track your order directly through the courier website.
Delayed or Lost Shipments
If your order is delayed beyond the estimated time, please contact our support team.
We are not responsible for delays caused by:
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Natural disasters
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Courier issues
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Incorrect address provided by the customer
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Government restrictions or unforeseen events
Incorrect Address
Please ensure your shipping address and contact details are correct.
DreemKart is not responsible for orders shipped to incorrect addresses provided by customers.
Damaged Package
If you receive a damaged package:
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Take photos/videos immediately
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Contact us within 24 hours of delivery
We will review the issue and provide assistance accordingly.
Contact Us
For any shipping-related questions, contact us at:
Store Name: DreemKart
Email: support@dreemkart.com
Support Hours: Monday – Saturday, 10 AM – 7 PM IST